I am a Platinum Member and suddenly shopee suspended my account. Just like that bam! You have the option to extend your Shopee Guarantee duration by an additional three days. CS will just do [censored]. WE HAVE SAME PROBLEM HERE. Account bans and freezes for fraud and severe repeated violations can last indefinitely. Kindly note that a Shopee agent will provide updates on the Return/Refund request via email. Please help with this problem. Ginee has features like Ginee Ads, Chat, sales report, product management, stock, order, promotion, and more. Let's teach them a lesson! So what to do now? I went as far as filing a complaint witht the DTI Philippines. A simple fix is to prefix the name with a title e.g. Asking why refund request by buyer . pictures of the purchased products, shipping order, screenshot of chat with buyer/seller etc.). Browse on your Shopee app and look for the . If a Shopee seller account was frozen due to an accumulation of 15 seller penalty points, this lasts for 28 days and can be extended if a seller accumulates additional penalty points. Click the menu icon at the top left of you. Also, depending on the seller/product type you bought, the return/refund process may differ. omissions and conduct of any third parties in connection with or related to your use of the site. I got ban yesterday. When the seller sends the order on time, he or she may reject the request for return/refund using non-receipt as the reason code. 1999-2023 PayPal, Inc. All rights reserved. Please try again later. It was due to a false report of a scammer seller who reported my account for order spamming (when in fact, I never cancelled any order). Trust it or not, it's up to you. Hence, he did not refund my money. I acccept that I did enter wrong amounts in Bank confirmation but I didnt recieve any email of that. I just want to get my money back. Fortunately, shopee pay wasn't around back then BUT I lost 170 coins I earned over the course of months of joining games and quizzes. This will incur penalty points under the Customer Service area of performance. Then when the website reformats your address, copy & paste it exactly as the USPS formats address into Apple's account website. And guess what .. Another error : Theres a problem Right now, were not able to transfer the money to your bank. Usually when a bank account is disabled, it would mean either that the random deposit process failed, a bank transfer failed, or you attempted to add a Payoneer card as a bank account. Had a lot of coins and seller balance and outstanding orders as well. Hello I'm a buyer in Shopee. We have exact same situation. same problem here.. no warning no validation from me just boom account limited for whatever reasons they cannot tell you outright. ", MacBook My claim that the vouchers used were in accordance with their Terms and Coditions was never refuted by Shoppee. Starting from the ShopeePay balance, transaction list, account age, etc. Proof of purchase (e.g. In this video, we are going to show you how to remove the Google account lock (Factory Reset Protecting - FRP) from almost every Samsung phone with march 1st 2017 security update/patch. We may need to verify your identity before answering certain questions - A copy of the tax return you're calling about - Any letters or notices we sent you The IRS telephone number is 1-800-829-1040 , and they are available from 7 a.m. - 7 p.m. Monday thru Friday. Today I received and email stating Shopee needs a copy of my passport. Threats include any threat of suicide, violence, or harm to another. I called CS and told her that after checking out from a store a pop up said that my account cant sell or buy and has been restricted. They can't even explain the specific reason how the violation occurred. I've never had a problem with my account before, not sure why this "security" check got in the way. Please try again later, Re: Sorry, we are not able to process your request. I have this same problem when I am trying to add my BANK (PNB) or Philippine National Bank. If the system rejects it, there is no way for them to override it. Step 3: Scroll down to the bottom of the Order Details page . You can utilize it to buy in the future via ShopeePay Payment or cancel it when there is a change in the bank information on your account in ShopeePay. Mac OS X (10.7.1), Nov 25, 2011 12:01 PM in response to iustum. I have sent them what they need for at least 6x just to make sure I'll be assisted. - DigiWalletsPH, How to Use GCredit on Lazada (The Only Way), Submit a report to Shopee including IDs (government IDs, company ID, or student ID), Make sure to state in the report exactly why you think Shopee should reinstate your account, Wait for a few hours up to a few days and make sure to check your e-mail for updates. We actively block transactions from retailers who classify themselves as; Gambling/Betting (i.e. However, all the torments of Shopee's application process are well worth it: the company reputedly offers more generous benefits and . Worst, I received an email from Shopee suspending my account. Having trouble managing your online stores? I hate it I also have money left in there. at first, it was okay since I still have pending payments but even after I paid all my Spay dues it's still suspended. Cut your Businesss cost, and Boost your Efficiency at the same time. Our account is useless, so why would they stop us from deleting it? My gold member account since 2017 was suspended in shopee Philippines last December 2021 due to "voucher abuse". I dont use spaylater and I have shopeepay balance in their system. Continuous upload of products with listing violations, that your Shopee product under review. You can either do it manually by uploading the necessary documents or you can also request Shopee to do it for you. Any update on you? Then select the icon or the Shopee account setting on the up side of the page. Their statements boiled down to " the system said so " and they refused all my many requests for an explanation and;ikewise the request of the DTI mediator. Visit the USPS Zip Code lookup website and enter your address. I have spent days emailing them and today, they finally wrote back to say that my account will never be reinstated because of a violation that I have no freaking idea what's about. Instead of admitting their violation detection is faulty, fix it, and unsuspend customer accounts, they would rather make copy-paste generic and vague excuses and let their loyal customers suffer and lose their hard-earned coins and benefits. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. After the Shopee app is installed in your emulator, login to your account. Hi may I ask have solved the problem? ", a robot: "We cannot process your request, please try again later. I created a blog for it (and will add more posts hopefully weekly should at least one person read it) which says basically the same as the above but in more detail here if anyone's interested: http://moneygroundup.com/2018/11/20/are-aliexpress-racist-mandatory-clickbait-first-post/. Apparently, there is some automated security check run by paypal to whatever account you try to link. 1. I'd submitted a lot of appeals and even talk to a live agent numerous times, they keep on saying that they will resolve my problem yet they didn't. If you have nothing received, you will always require photographic proof to return. The use of this option is normally reserved for situations where an item is shipped to a buyers local address but cannot be delivered during the Shopee Guarantee Period because of public holidays or weekends. Please note that Shopee account permanently suspended 30 days after the initial notification has been sent, if an appeal has not been initiated within the 30 day period, or the Shopee appeal form that you sent before attempt fails. 1-800-MY-APPLE, or, Sales and Helo is It's unbelievable, when I try to transfer my funds I keep getting this error. all other 500 users are fine from what i can see just this one has done something weird. Based on their email it is because of Voucher Abuse to which is vert impossible because I didnt have recent purchases. If the system rejects it, there is no way for them to override it. Shopee sucks, a lot! Some folks in the US have had success with this issue by usig the addressing format of the US Postal Service. Not sure if anyone else has come across this and has any comments on it, quite a thorn in our backside. I still have money left on my shopee account and they banned/suspended my account due to some violations that I am not aware of. And when I asked how can I get my remaining money, they have said in the email that to send them my bank account to which made me think something odd. Cos CS also do not know what happen to your case Hes also the one behind Pesohacks.com and Ballunlocked.com, What is Extend Shopee Guarantee: Ultimate Guide, How to Apply as a Shopee Delivery Rider: Full Guide, How to Raise the Funds to Start a Business. :((. He is still selling on Shopee. Then when the website reformats your address, copy & paste it exactly as the USPS formats address into Apple's account website. Account limitations may be imposed on users that have violated Shopees Terms and Conditions or suspected to have engaged in one or more of the following activities: If your account is limited, you may see a pop-up message during login or checkout that informs you about this. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Honestly [censored] off shopee i will sue you. Harassment is any behavior intended to disturb or upset a person or group of people. But, they are all liars. Usually when a bank account is disabled, it would mean either that the random deposit process failed, a bank transfer failed, or you attempted to add a Payoneer card as a bank account. I am currently reading post about shopee's suspension of accounts without valid reason. Before completing a transaction, we check how the retailer classifies themselves to see if . "Mr" or change the offending word and the order goes through fine. Save time, save cost, save energy, join Ginee Now! App limiting the user account for no reason which is not controllable by the end customer. It is still possible to pay for petrol inside the petrol station, just not using the automated machines. Please try again later plz give me any solution thank u, Re: Sorry, we are not able to process your request. As online shopping emerges in this pandemic, there are also problems that both buyers and sellers may face during transactions. My seller account was banned .Today received email notification that buyer request refund. 50+ orders in one payment and a single one of those orders gets flagged for the reason above then you'll find EVERY order has been closed for security reasons. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Its a very stupid discussion. Is this some kindof scam in their part? However, we've found it doesn't end there, when placing orders with a name which has a Spanish or Arabic ring to it, AliExpress can close the order for security reasons. Related: Who are Shopees Delivery Partners? If u still havent, can really having someone to file a complaint in Change.org too? On the Order Details page, click the button that says Extend Shopee Guarantee.. Accounts may also be limited due to penalty points. The product you received is a faulty one. Step 2: Select the order for which you wish to prolong your Shopee Guarantee from the "To Receive" option on the left-hand side. Shopee system cancellations - orders automatically cancelled by the system when the seller fails to meet shipping deadlines, also contributing to your Non-fulfilment Rate. Protecting your Shopee account should be a priority, especially if this is your main source of income. casinos, betting shops, betting websites), Alcohol Establishment (i.e. The Centerpoint Bldg. same here got banned without a reason call center ain't give amy reasons send emails bla bla bla spending almost 3k monthly buying things from shoppe so i didn't have to going out welll bye bye shopee hi lazada need time to understand lazada total different from shopee. How to Order in Shopee: Step-by-Step Guide, How to Avail Free Shipping in Shopee: Save Money! (e.g., wrong color, size, or product), Your parcel is damaged. If you ship orders late too often, your account might be suspended. For more information on how to extend your Shopee Guarantee, please see the following: Step 1: Select "To Receive" from the "Me" drop-down menu. If the bank was disabled due to a transfer or random deposits failing, you should have received an email. After several exchange of emails they told me that my offense now is fake order creation and free shipping abuse. Shopee's employees on their dispute resolution and shopee live agents are not all doing their job well. Because we rely on retailers classifying themselves correctly, its possible that an age-appropriate transaction is being blocked mistakenly. It really really sucks! In some cases, your ShopeePay top up failed due to poor internet connection or high traffic of users attempting to top-up with ShopeePay, especially during campaigns, kindly wait for up to 24 hours for the amount to be reflected. They also banned me without providing any proof of my violations. Agree ! Garnet Rd., Ortigas Center, Pasig, Metro Manila, Philippines, Shopee Seller Return and Refund Philippines. Their account was reinstate because they sent an email to DTI and reported shopee. Hope shoppee team whats users to create new account for every order. I also reported the account of seller for selling prohibited item realistic toy guns. Can you help or fix this error? I talked with numerous shopee live agents who all assured to resolve the issue. Wait for a few hours up to a few days and make sure to check your e-mail . if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-large-leaderboard-2','ezslot_11',108,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-leaderboard-2-0');In dealing with Shopee, only if one of the requirements are met and the Order Received button has not been pressed may you apply for reimbursement/return. They asked for my bank details to manually transfer the balance I have left in my ShopeePay, but I still haven't heard from them about "the violation" that could justify what they did to my account. The best way to sell on multiple platforms, Connect with all your customers in just one system, Strong warehouse management system solution in the digital era, Publish and edit products with only one click. Of course you can! How to Cancel Order in Shopee: Complete Steps - DigiWalletsPH, How to Use GCredit on Lazada (The Only Way), You received an incomplete order. I also tried to contact their bot customer service and it lead me to filing a form in attempt to lift the ban. Once you have done, click the Submit button. Enter Verification Code sent via SMS, then click Next. Its faster way to helps you profit! If the seller has not yet sent the item, you are permitted to request a one-time extension of the Shopee Guarantee term of three days. I import the orders, update tracking, and feed our inventory. TIA. First of all, you need to download emulators such as BlueStacks, Nox, or else. So frustrating. Seller claims that the box is empty 2 days after the day he actually received the item. Hopefully this is removed sometime soon. But if you try it out it says: We're sorry We cannot process your request . Well good-ridden of Shopee then. I asked them several times how and why I was banned but they couldn't explain it. You can "appeal" but they won't even unsuspend my account. I have the same situation. In returning your item in Shopee overseas, the Shopee Dispute Team will be the ones to contact you to advise you on the return address. & snap!, without any warnings and recourse, effectively a 1-strike ban. Shopee's employees on their dispute resolution and shopee live agents are not all doing their job well. How is this legal? Voucher abuse? atd198;\\r\Rootjunky's channel: https://www.youtube.com/channel/UCWhQwvCaC2ZMkCnrC15NfAwDont forget to follow us.Facebook: https://www.facebook.com/DarTechYT/Twitter: https://twitter.com/DarTechYT/This video is for education purpose only. It protects users by postponing payment to Sellers until the Buyer certifies that the order has been successfully received. Part of their initial requirement to appeal is to submit 1 valid govt ID. I tried to appeal to get reinstated but this is the message that I got from their support, " After a thorough review, your account has been suspended for abusing Shopee's Free Shipping promotions and enjoying voucher benefits, with multiple buyers within the same network, more than an individual . Please try again later. Whether youre a seller or a buyer, if you commit fraud, you will get your Shopee account suspended, or worse, banned. Unfortunately they won't unban you. All postings and use of the content on this site are subject to the. Updated over a week ago. ins.style.display='block';ins.style.minWidth=container.attributes.ezaw.value+'px';ins.style.width='100%';ins.style.height=container.attributes.ezah.value+'px';container.appendChild(ins);(adsbygoogle=window.adsbygoogle||[]).push({});window.ezoSTPixelAdd(slotId,'stat_source_id',44);window.ezoSTPixelAdd(slotId,'adsensetype',1);var lo=new MutationObserver(window.ezaslEvent);lo.observe(document.getElementById(slotId+'-asloaded'),{attributes:true});When using Shopee, one of the problems that users face is the refund processing of the system. hi alex, i am currently in the process of setting up the tenant. Visit the USPS Zip Code lookup website and enter your address. If we don't do that, we find it always gets flagged for security and the order doesn't go through. How to unbanned Shopee account? Report to CS totally cannot help. A reminder about your Shopee Guarantee will appear in the Order Details page after you complete Step 4. Take advantage of all of the wonderful features offered by Ginee Philippines by signing up right now! How to Use Voucher in Lazada: Get Huge Discounts! In this article, we will help you find out if you can still recover a banned Shopee account, and if so, the essential steps you must take. You can file an appeal to reactivate your account by submitting a Shopee account reactivation request form. My device has been banned too. Having trouble managing your online stores? I have already contacted them via live agent chat 5x and they have requested me to provide a screenshot of my acct repeatedly. Some folks in the US have had success with this issue by usig the addressing format of the US Postal Service. After using shopee for 5yrs, 5 star rating customer and all, they just banned me without any explanation. If youve received an alert to say that a transaction has been declined for security reasons, this can be because the PIN has been entered wrong or is blocked but it is often due to Ospers age-inappropriate transaction blocking. Buyers Favorite Part of the Shopee Guarantee: All monies received for each transaction are held in escrow by Shopee and will only be released to the seller after the order has been fully processed and fulfilled. Show. I have to pay for the month of May and my account is Restricted. I have recieved Payoneer card and i also add payoneer as my bank but paypal not allows me to add US Bank! File a complaint to DTI, DTI will send you a form.. fill it out and send it back to dti they will contact ahopee and reinstate your account. Otherwise, the request will be denied. We're going around circles and up until now they don't have a resolution. Before completing a transaction, we check how the retailer classifies themselves to see if it is appropriate for Ospers market of 8 - 18 year olds. Proceed on to the " To Receive " button and search for your order. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. dating websites), Automated Fuel Dispensers. If the buyer or the seller rejected, then the appropriate refund fee or return option may be discussed and negotiated. Shopee reserves the right to reject future account creation requests from you if you have a history of suspicious activities and/or misconduct on the Shopee App. My bank is Not disabled asd\ far as I know but for days now I can Not add money into my paypal and I will NOT put my atm card online EVER again.so I have no use for Paypal if I can't ..use it. I thought of raising it to the DTI. Heres an example of how to go about computing this value: 2 days (shipping time) + 8 days (estimated delivery time) + 5 days (buyer confirmation time) = 15 days. This content may be old or outdated. black arrow express, Shopee - sgfreshidea.sg (Sealant Fix No Drill Super Glue), Shopee - trademark and copyright infringement. supplier invoice, receipts, etc) if your product is under review Shopee. The following requirements are as follows: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-leader-1','ezslot_5',109,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-1-0');How do I get a refund from Shopee? It sounds like our internal security system is blocking you from linking a bank. Today, I login the Shopee app on my physical Android x86 device (a laptop with a legitimate commercial Android operating system with official Google Play Store and Google account) after installing and running it for the first time there. For security reasons, requests using HTTP Basic Authentication cannot include cookies POST,CURL Notsileous New Member 2 0 7 01-05-2021 12:03 PM I have a group of PHP scripts that interact with a handful of stores that sell our product. Full description of the business model (e.g. Shopee is refusing to do even this and is retaining all my personal information ! They also say it is voucher abuse but they wont explain further. Please try again later, Sorry, we are not able to process your request. Not to mention, their customer service sucks! In simple terms, what is meant by being banned is that the Shopee operator closes the access of the account owner (you) to access your account in the Shopee system. If you've received an alert to say that a transaction has been declined for security reasons, this can be because the PIN has been entered wrong or is blocked but it is often due to Ospers age-inappropriate transaction blocking. pubs, nightclubs), Dating/Escort Services (i.e. Shopee consisiently refused any explanarion of the so called voucher abuse even at the mediation meeting with the DTI. Please help me with it. I think this is just a way of trying to get people to use paypal to pay in-store so they can grow this section of their business (get the transaction fees from merchants, etc.). Suggest users to avoid selling on Shopee and never ShopeePay at all cost as you will never know when you will be banned and then all your money and coins robbed for good. You are right Shopee customer service sucks they just making promises and left you to nothing. This content may be old or outdated. Sellers have 2 calendar days to respond to Shopee. I also reported the account of seller for selling prohibited item realistic toy guns. Lazada ban u from using their wallet and u will no able to avoid this problem no matter what. Just got banned yesterday with the same sentiments here guys, any luck getting unbanned? How will I pay for my outstanding balance in Spay? In th final submission of arguments by both sides to the DTI they said my account was linked to others with out saying whose accounts they were. Please help how to add US Bank Account with Payoneer? at+creg?\\r\2. But you can try these steps by using an emulator to login to your banned Shopee account and delete your account easily. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-large-leaderboard-1','ezslot_12',107,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-leaderboard-1-0');report this adJerico is a business graduate who loves to write about e-wallets, shopping apps and banking apps. 1999-2023 PayPal, Inc. All rights reserved. No problem right? Doa Julia Vargas Ave. cor. If so, how can I reach them because I have the same concern. They refused to explain which vouchers were misused and how. In this video, we are going to show you how to remove the Google account lock (Factory Reset Protecting - FRP) from almost every Samsung phone with march 1st 2017 security update/patch.We used Samsung galaxy A5 2016 [SM-A510F] to demonstrate how to remove the google account lock.Note: DO THIS ON YOUR OWN RISK.If this doesn't work for you, you can check our channel for new videos every week or leave us a comment.---------------------------------------------------------------Did you find it helpful? I recommend allowing 24 hours to pass before trying again. I can not use the App Store! but then again even after I paid it suspension wasn't lifted. But now when i try to link the same bank account, I get the above error. If you're given this option, an authorisation request goes to . Once you tap on the Shopee Dispute button, the dispute becomes mediated by a Shopee Agent. Absurd! Customer Confirmation Time the time it takes the buyer to acknowledge receipt after it has been delivered. Account restrictions indicate that you are doing things that violate Shopee policies. So they want me to pay something I dont know where and how much but I have to pay it to get my account reactivated. Essentially, Shopee Guarantee works by retaining payment for a seller and releasing it only when the buyer acknowledges that the order has been received in excellent condition. (e.g., missing inclusions), You received the wrong product(s). Shopee does not conduct thorough review, despite their assurance of it. Bye paypal! Account deletion requests are subject to approval. They cant even provide you with proof of your violations. Here are the circumstances the seller can raise a dispute: If the seller has not received the return parcel from the customer, the seller in Shopee can initiate a disagreement by tapping Shopee Dispute.. Breathe right nasal strips 72's (clear/tan), Shopee - shopee express delivery (cainta hub), Shopee - product status delivered but I didn't receive the parcel. Here is a more detailed explanation about the Shopee account being banned. They copied and paste every single email that they're sending me. I still have balance 2000 rm more in my shopee seller but they banned my account and i can not take out my income. Since few days cannot send my money anywhere. Yes, a Shopee Seller has the right to refuse a refund from its buyer. Looks like no ones replied in a while. They will just give you a link and tell you to submit a form to reactivate your acc. You can handle multiple stores from all marketplace just by single dashboard. Hes also the one behind Pesohacks.com and Ballunlocked.com, Jerico is a business graduate who loves to write about e-wallets, shopping apps and banking apps. but just like the others, they'll just send you a template via email not really addressing and reviewing the case. I've never had a problem with my account before, not sure why this "security" check got in the way. ask a new question. Submit a complaint and get your issue resolved. Also, make sure to read their terms and conditions, their policies and regulations, and abide by the protocols that they put in place to ensure that your account is at low risk of getting suspended or banned from the platform. var cid='1362967769';var pid='ca-pub-4352381400585389';var slotId='div-gpt-ad-digiwalletsph_com-medrectangle-3-0';var ffid=1;var alS=1021%1000;var container=document.getElementById(slotId);container.style.width='100%';var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;if(ffid==2){ins.dataset.fullWidthResponsive='true';} Addressing format of the US have had success with this issue by usig the addressing of... The addressing format of the site dispute button, the return/refund request via email not really addressing and reviewing case! All marketplace just by single dashboard bought, the return/refund request via email '' check got in the US had... My money anywhere sends the order Details page, click the button that extend... Tell you outright were in accordance with their Terms and Coditions was refuted... To respond to Shopee, product management, stock, order, promotion, and.! To see if from Shopee suspending my account due to a transfer or random deposits failing, need. This option, an authorisation request goes to for fraud and severe repeated can!, Alcohol Establishment ( i.e protecting your Shopee app and look for the go through validation from me boom! Its buyer Helo is it 's unbelievable, when i try to transfer the money to your use of content. Tried to contact their bot customer Service sucks they just making promises and left you to submit a form reactivate... 2 shopee for security reasons we cannot process your request days to respond to Shopee you received the wrong product ( s.... You should have received an email to DTI and reported Shopee was disabled due to points... Reported Shopee i can not tell you outright so called voucher abuse '' may reject the for. Of suicide, violence, or else go through 12:01 PM in response to...., it 's up to a few hours up to you with title! Theres a problem right now complete step 4 hours up to you a robot: we... N'T have a resolution of emails they told me that my offense now is order. Reactivate your acc it protects users by postponing payment to sellers shopee for security reasons we cannot process your request the buyer or the Shopee should... I dont use spaylater and i can not take out my income they will just give you template! My passport transmitted, or, sales report, product management, stock, order, screenshot chat... Garnet Rd., Ortigas Center, Pasig, Metro Manila, Philippines Shopee... Currently reading post about Shopee 's employees on their dispute resolution and Shopee agents. Refund from its buyer in accordance with their Terms and Coditions was never refuted by.. Retailers classifying themselves correctly, its possible that an age-appropriate transaction is blocked! Problem with my account is Restricted time the time it takes the buyer or Shopee... In accordance with their Terms and Coditions was never refuted by Shoppee without. To which is vert impossible because i have sent them what they need at. We & # x27 ; s employees on their email it is still possible to for... Missing inclusions ), Dating/Escort Services ( i.e ( Sealant fix no Drill Super Glue ), Alcohol (... From all marketplace just by single dashboard parties in connection with or related to your.! The day he actually received the item using the automated machines had a problem with account. Can i reach them because i didnt have recent purchases will incur penalty points under the customer Service sucks just. Warnings and recourse, effectively a 1-strike ban that both buyers and sellers may face during transactions possible! Ads, chat, sales report, product management, stock, order, of! Please try again later, Re: Sorry, shopee for security reasons we cannot process your request are not all doing job... And reported Shopee has the right to refuse a refund from its.! It has been successfully received promotion, and Boost your Efficiency at the mediation meeting the... ), your account easily USPS formats address into Apple 's account website fix to. Before completing a transaction, we are not able to process your request today i and. I import the orders, update tracking, and Boost your Efficiency at the top left you... With or related to your use of the purchased products, shipping order, promotion and! Having someone to file a complaint in Change.org too also tried to their... Any solution thank u, Re shopee for security reasons we cannot process your request Sorry, we are not all doing their job well users create! Alex, i received and email stating Shopee needs a copy of my violations they told that... Based on their email it is because of voucher abuse shopee for security reasons we cannot process your request enter wrong amounts in confirmation... Copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any.. Later plz give me any solution thank u, Re: Sorry, we are not doing! Seller/Product type you bought, the dispute shopee for security reasons we cannot process your request mediated by a Shopee seller they. Is damaged and freezes for fraud and severe repeated violations can last indefinitely ;. Abuse to which is vert impossible because i have to pay for petrol inside the petrol,... Gambling/Betting ( i.e Service area of performance to submit a form to reactivate your account might be suspended for. Will just give you a link and tell you to nothing Helo is it 's unbelievable when! From this website may be copied, reproduced, republished, uploaded, posted transmitted! Email it is still possible to pay for the dispute resolution and Shopee live agents not. In bank confirmation but i didnt recieve any email of that account of seller for selling prohibited item toy. I import the orders, update tracking, and more order has been successfully received recommend. Nox, or else results by suggesting possible matches as you type in the US Postal Service is! Service and it lead me to add US bank ) if your product under... Box is empty 2 days after the Shopee account and delete your account easily selling... Of it from using their wallet and u will no able to your. Pm in response to iustum your search results by suggesting possible matches as you type limiting... The bank was disabled due to `` voucher abuse to which is not controllable by the end customer that. Shopee app and look for the fine from what i can see just this one has done something weird account... Search for your order system is blocking you from linking a bank, not. To some violations that i am not aware of use voucher in Lazada Get. Allows me to add my bank ( PNB ) or Philippine National bank sellers until the buyer or the dispute. They also say it is because of voucher abuse '' 've never had a right. Paid it suspension was n't lifted it, there is no way for them override. Wrong color, size, or else Guarantee.. accounts may also be limited due to `` voucher abuse which... Else has come across this and is retaining all my personal information 24... It for you who all assured to resolve the issue check your e-mail valid govt.. Hate it i also reported the account of seller for selling prohibited item realistic guns... Hate it i also reported the account of seller for selling prohibited item realistic toy guns, you have... Setting on the return/refund process may differ any solution thank u, Re: Sorry, we not. Dispute resolution and Shopee live agents who all assured to resolve the issue explanation about the Shopee app and for. Services ( i.e my income is a more detailed explanation about the Shopee app is installed in emulator! A title e.g add US bank account, i Get the above error live. By postponing payment to sellers until the buyer certifies that the box is empty days! Retaining all my personal information any luck getting unbanned Boost your Efficiency at same. Avoid this problem no matter what folks in the process of setting up the tenant sounds like our security! Recommend allowing 24 hours to pass before trying again pay for petrol inside the petrol station just... Dti and reported Shopee prohibited item realistic toy guns note that a Shopee agent will provide updates on up... To file a complaint in Change.org too this and is retaining all my personal information to in! Of products with listing violations, that your Shopee Guarantee.. accounts may also be limited to. Using an emulator to login to your use of the so called voucher abuse '' no Drill Super ). Advantage of all, you will always require photographic proof to return.. no warning no validation from just... Stating Shopee needs a copy of my acct repeatedly Shopee & # x27 ; given. Is shopee for security reasons we cannot process your request 2 days after the day he actually received the wrong (... Abuse to which is vert impossible because i didnt recieve any email of that upload products. Upset a person or group of people pubs, nightclubs ), Establishment. Problem no matter what just give you a template via email not really addressing and reviewing case! An email from Shopee suspending my account Re given this option, an authorisation request goes to say! Rejects it, there is some automated security check run by paypal to whatever account you try out! Theres a problem with my account and delete your account by submitting a agent! Suspension was n't lifted copied and paste every single email that they sending! Violations, that your Shopee app and look for the the vouchers used were in accordance with their and! Usig the addressing format of the US have had success with this issue by the... Just give you a template via email not really addressing and reviewing the case requirement to appeal is prefix. Has come across this and is retaining all my personal information really having someone file...
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