In this scenario, you must assign an IP address to the virtual IPsec VPN interface. The variable server_addr was mistakenly initialized again without setting 'sin_family', etc => error I moved the following code in the file and now it is working: // Fill-in server1 socket's address information server_addr.sin_family = AF_INET; // Address family to use server_addr.sin_port = htons(PORT_NUM); // Port num to use server_addr.sin_addr.s_addr = inet_addr(IP_ADDR); // IP address to use. The same thing happens to me, I have a 100E in 6.2.6 with a sdwan with wan1 and wan2. Reboot and use the boot loader to switch to the other partition, if any (see Booting from the alternate partition). Fortiswitch_standalone-to-trunk port cisco. The funny thing is that having the 2 interfaces active I want to ping from wan2 to 8.8.8.8 and I have the error "sent to failed", maybe any ideas? On Primary FortiGate (FortiGate1): FortiGate1 # execute ping-options interface port3. Contact Fortinet Technical Support: If you can see and use the login prompt on the local console, but cannot successfully establish a session through the network (web UI, SSH or Telnet), first examine a backup copy of the configuration file to verify that it is not caused by a misconfiguration. Yurihttps://yurisk.info/blog: All things Fortinet, no ads. 2: date=2019-03-23 time=14:33:23 logid=0100022923 type=event subtype=system level=notice vd=root eventtime=1553387603592651068 logdesc=Virtual WAN Link status interface=R160 msg=The member2(R160) link quality packet-loss order changed from 1 to 2. If the connection cannot be established, verify that the browser supports one of the key exchanges, encryption algorithms, and authentication (hashes) offered by FortiWeb. If the routing test fails, continue to the next step. Created on You can check the destination interface in FortiView in order to see which port the traffic is being forwarded to. Google Chrome will prefer an anonymous Diffie-Hellman key exchange. Regards. The handshake is between the client and the web server. 03:27 AM. Edited on Pinging 10.10.10.2 with 32 bytes of data:Reply from 10.10.10.2: bytes=32 time=5ms TTL=255Reply from 10.10.10.2: bytes=32 time=3ms TTL=255Reply from 10.10.10.2: bytes=32 time=2ms TTL=255, Ping statistics for 10.10.10.2:Packets: Sent = 3, Received = 3, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:Minimum = 2ms, Maximum = 5ms, Average = 3ms, Pinging 10.10.10.3 with 32 bytes of data:Reply from 10.10.10.3: bytes=32 time=2ms TTL=255Reply from 10.10.10.3: bytes=32 time=1ms TTL=255Reply from 10.10.10.3: bytes=32 time=1ms TTL=255, Ping statistics for 10.10.10.3:Packets: Sent = 3, Received = 3, Lost = 0 (0% loss),Approximate round trip times in milli-seconds:Minimum = 1ms, Maximum = 2ms, Average = 1ms. During the check, FortiWeb will describe any problems that it finds, and the results of disk recovery attempts, such as: ext2fs_check_if_mount: Cant detect if filesystem is mounted due to missing mtab file while determining where /dev/sda1 is mounted. FortiWeb stores its firmware (operating system) and configuration files in a flash disk, but most models of FortiWeb also have an internal hard disk or RAID that is used to store non-configuration/firmware data such as logs, reports, auto-learning data, and web site backups for anti-defacement. 02:15 AM, Created on ping is the way to test whether a host is alive and connected. The Forums are a place to find answers on a range of Fortinet products from peers and product experts. The sendto function is used to write outgoing data on a socket. The same thing happens to me, I have a 100E in 6.2.6 with a sdwan with wan1 and wan2. Created on Find centralized, trusted content and collaborate around the technologies you use most. Created on This is actually by design or expected in A-P scenario. If FortiWeb has been storing data but has suddenly stopped, first verify that FortiWeb has not used all of its local storage capacity by entering this CLI command: to display disk usage for all mounted file systems, such as: Filesystem 1k-blocks Used Available Use% Mounted on, /dev/ram0 61973 31207 30766 50% /, none 262144 736 261408 0% /tmp, none 262144 0 262144 0% /dev/shm, /dev/sdb2 38733 25119 11614 68% /data, /dev/sda1 153785572 187068 145783964 0% /var/log, /dev/sdb3 836612 16584 777528 2% /home. For offline protection mode, it is usually normal if HTTP/HTTPS packets do not egress. FGT # diagnose firewall proute list list route policy info(vf=root): id=4278779905 vwl_service=1(DataCenter) flags=0x0 tos=0x00 tos_mask=0x00 protocol=0 sportt=0:65535 iif=0 dport=1-65535 oif=16 source wildcard(1): 0.0.0.0/0.0.0.0, destination wildcard(1): 10.100.11.0/255.255.255.0. What is the cause of this error and what should I change in the code in order to resolve it? The most common causes of this are: No route to the target network (or no default route) Missing link route for a local target. See Debugging the packet processing flow and Regular expression performance tips. If a user is legitimately having an authentication policy, you need to find out where the problem lies. Configure it to log all printable console output to a file so that you have a copy of the console's output messages in case you need to send it to Fortinet Technical Support. Created on Health-check has an SLA target and detects SLA qualification changes: 5: date=2019-04-11 time=11:48:39 logid=0100022923 type=event subtype=system level=notice vd=root eventtime=1555008519816639290 logdesc=Virtual WAN Link status msg=SD-WAN Health Check(ping) SLA(1): number of pass members changes from 2 to 1., 2: date=2019-04-11 time=11:49:46 logid=0100022923 type=event subtype=system level=notice vd=root eventtime=1555008586149038471 logdesc=Virtual WAN Link status msg=SD-WAN Health Check(ping) SLA(1): number of pass members changes from 1 to 2.. In the FortiWeb appliance's web UI, you can watch for attacks in two ways: Before attacks occur, use the FortiWeb appliance's rich feature set to configure attack defenses. FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic. The Forums are a place to find answers on a range of Fortinet products from peers and product experts. 06:25 AM. Note: Be cautious when working with VMkernel ports used for iSCSI or NFS traffic. 100% packet loss and Timeout indicates that the host is not reachable. Introduction Before you begin Overview What's new Log Types and Subtypes Also, sometimes due to lock issues, a challenge sent to board-id fails and when that happens, we reset the board-ID and try again. when i am going to ping any addresses from wan1 interface it is pinging, but if i ping from wan2 interface it is "sendto failed" error why , please assist me to solve this issue. Copyright 2023 Fortinet, Inc. All Rights Reserved. If the appliance can reach the host via ICMP, output similar to the following appears: PING 192.168.1.1 (192.168.1.1): 56 data bytes, 64 bytes from 192.168.1.1: icmp_seq=0 ttl=253 time=6.5 ms, 64 bytes from 192.168.1.1: icmp_seq=1 ttl=253 time=7.4 ms, 64 bytes from 192.168.1.1: icmp_seq=2 ttl=253 time=6.0 ms, 64 bytes from 192.168.1.1: icmp_seq=3 ttl=253 time=5.5 ms, 64 bytes from 192.168.1.1: icmp_seq=4 ttl=253 time=7.3 ms, 5 packets transmitted, 5 packets received, 0% packet loss. 2: Seq_num(2), alive, sla(0x1), num of pass(1), selected Dst address: 10.100.21.0-10.100.21.255 l SLA mode service rules. 5. If you do not supply a packet count, output will continue until you terminate the command with Control-C. For more information on options, enter man ping. As seen in my reply to the comment above I did that recently, and got ''Address family not supported by protocol'. By default, the FortiWeb appliance will forward only HTTP/HTTPS traffic to your protected web servers. Typically a value of <1ms indicates a local router. Click the Start (Windows logo) menu to open it. The funny thing is that having the 2 interfaces active I want to ping from wan2 to 8.8.8.8 and I have the error "sent to failed", maybe any ideas? If the source IP address is an even number, it will go to port13. The return code of the error is '-1'. If the routing test succeeds, continue with step 4.. By clicking Post Your Answer, you agree to our terms of service, privacy policy and cookie policy. [G]: Get firmware image from TFTP server. The response has a timer that may expire, indicating that the destination is unreachable via ICMP. The report continues to refresh and display in the CLI until you press q (quit). 6. For detailed information on the diagnose debug commands, see the FortiWeb CLI Reference. 05-06-2015 Table of Contents. Stale state in pf sending the connection out an invalid path (reset states) Tracking SD-WAN sessions. If you forget the password of the admin administrator, however, you will not be able to reset its password through the web UI. (If a host is alive but disconnected or slow to respond, you can't distinguish that from its being dead.) On your management computer, start a terminal emulator such as PuTTY. If neither of those indicate the cause of the problem, verify that the disks file system has not been mounted in read-only mode, which can occur if the hard disk is experiencing problems with its write capabilities (see Hard disk corruption or failure). If you can connect, you may notice that features such as reports and anti-defacement do not work. The IP addresses configured in thevsys_hamgmt VDOM do not synchronize in HA and that is how it could be used separate IP addresses for Primary and Secondary unitsfor their management purposes. See Bootup issues. Some networks block ICMP packets because they can be used in a ping flood or denial of service (DoS) attack if the network does not have anti-DoS capabilities, or because ping can be used by an attacker to find potential targets on the network. Thanks for contributing an answer to Stack Overflow! Ensure the network cables are properly plugged in to the interfaces on the. Does the boot loader start? rev2023.1.17.43168. 06:04 AM If you have determined that network traffic is not entering and leaving the FortiWeb appliance as expected, or not flowing through policies and scans as expected, you can debug the packet flow using the CLI. If the local account fails, correct connectivity between the client and appliance (see Connectivity issues). 4. Resolution. Timestamp: Fri Apr 12 11:09:28 2019, vdom root, health-check ping, interface: R150, status: up, latency: 0.015, jitter: 0.003, packet loss: 15.000%. It was working for 3 days well and now having both interfaces active all navigation falls, publication (virtualip) I have to turn off the wan2 and at least it resets with 1 interface. Once connected, power cycle the appliance and observe the FortiWebs output to your terminal emulator. The routing table is where the FortiWeb appliance caches recently used routes. To ping from a Microsoft Windows PC: Open a command window. 4) If you have stdint.h: use it. FortiGate1 # execute ping-options interface port3, FortiGate1 # execute ping 10.10.10.1PING 10.10.10.1 (10.10.10.1): 56 data bytessendto failedsendto failedsendto failedsendto failedsendto failed--- 10.10.10.1 ping statistics ---5 packets transmitted, 0 packets received, 100% packet loss, FortiGate2 # execute ping 10.10.10.1PING 10.10.10.1 (10.10.10.1): 56 data bytes, --- 10.10.10.1 ping statistics ---5 packets transmitted, 0 packets received, 100% packet loss, FortiGate1 # get router info routing-table detailsCodes: K - kernel, C - connected, S - static, R - RIP, B - BGPO - OSPF, IA - OSPF inter areaN1 - OSPF NSSA external type 1, N2 - OSPF NSSA external type 2E1 - OSPF external type 1, E2 - OSPF external type 2i - IS-IS, L1 - IS-IS level-1, L2 - IS-IS level-2, ia - IS-IS inter area* - candidate default, Routing table for VRF=0S* 0.0.0.0/0 [5/0] via 192.168.0.1, port1C 192.168.0.0/24 is directly connected, port1. 01-07-2021 After the boot loader starts, you should see this prompt: Press [enter] key for disk integrity verification. IPv6 for Linux is checked manually on an irregular base. Next, sniff on the interface connecting to FortiGate for packets send to server. Hello, It was working for 3 days well and now having both interfaces active all navigation falls, publication (virtualip) I have to turn off the wan2 and at least it resets with 1 interface. Created on A good idea would be to check if the FortiGate has learned the mac address of server in the arp table, Also see if there is a specific route for destination 192.168.1.15 in the routing table, Next, sniff on the interface connecting to FortiGate for packets send to server, #diagnose sniffer packet 'host 192.168.1.15' 4, Ping to the server from another CLI , and check the packets captured, Created on 6. If the client is attempting to make an HTTPS connection, but the attempt fails after the connection has been initiated, during negotiation, the problem may be with SSL/TLS. Contact Fortinet Technical Support: 6. Beyond basic existence of a possible route between the source and destination, ping tells you the amount of packet loss (if any), how long it takes the packet to make the round trip (latency), and the variation in that time from packet to packet (jitter). FGT # diagnose sys virtual-wan-link health-check google Health Check(google): Seq(1): state(alive), packet-loss(0.000%) latency(14.563), jitter(4.334) sla_map=0x0, Seq(2): state(alive), packet-loss(0.000%) latency(12.633), jitter(6.265) sla_map=0x0. In the FortiWeb appliance's web UI, you can view traffic load two ways: A prolonged denial of service (DoS) or brute-force login attack (to name just a few) can bring your web servers to a standstill, if your FortiWeb appliance is not configured for it. The new password takes effect the next time that account logs in. Now, I get 'errno is Address family not supported by protocol'; and will Google that error. Change the cable if the cable or its connector are damaged or you are unsure about the cables type or quality. 07-02-2021 06:50 PM Asking for help, clarification, or responding to other answers. A few comments 1) don't cast the return value of malloc() et.al. 100% packet loss indicates that the host is not reachable. what's the difference between "the killing machine" and "the machine that's killing". Between 15 - 30 seconds after the login prompt appears, immediately enter: where is the serial number. The Forums are a place to find answers on a range of Fortinet products from peers and product experts. It does, To verify that routing is bidirectionally symmetric, you should. Typically, however, these are baud rate 9600, data bits 8, parity none, stop bits 1. In a highly unstable network, where network connections flap continuously, you can see TXCHTOBD - failed to send a challenge to Board ID failed and/or RDSIGFBD - Read Signature from Board ID failed. 4: date=2019-04-11 time=14:11:16 logid=0100022923 type=event subtype=system level=notice vd=root eventtime=1555017075926507182 logdesc=Virtual WAN Link status interface=R160 msg=The member2(R160) SLA order changed from 2 to 1. 07-09-2021 Power on self-test (POST) and other messages should begin to appear in the console. For example, you could use this client-side command to know whether the web server or FortiWeb supports strong (HIGH) encryption: openssl s_client -connect example.com:443 -cipher HIGH. Packets: Sent = 4, Received = 4, Lost = 0 (0% loss). If the person has lost or forgotten his or her password, the admin account can reset other accounts passwords (see Changing an administrators password). While the appliance is shut down, connect the local console port of your appliance to your computer. To learn more, see our tips on writing great answers. Is a process consuming too much system resources? The Forums are a place to find answers on a range of Fortinet products from peers and product experts. 4 * * * Request timed out. To check SLA logs in the past 15 minutes: FGT (root) # diagnose sys virtual-wan-link sla-log ping 1. Under normal circumstances, you should see a new attack log entry in the Attack Log widget of the system dashboard. Edited By The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges. Click the row to select the account whose password you want to change. Otherwise, disable ICMP for improved security and performance. How did adding new pages to a US passport use to work? 08-19-2021 Please try again in a few minutes. The appliance should now respond when another device such as your management computer sends a ping or traceroute to that network interface. Using errno I found 'Address family not supported by protocol'' . To check IPsec aggregate interface when SD-WAN uses the per-packet distribution feature: # diagnose sys ipsec-aggregate list agg1 algo=L3 member=2 run_tally=2 members: vd1-p1 vd1-p2. Created on Ensure there are connection lights for the network cables on the appliance. When performing ping test through FortiGate slave unit, it is observed that the ping failed, and debug flow is printing the message 'local-out traffic, blocked by HA'. By default, FortiWeb appliances will respond to ping and traceroute. USB auto-install new firmware and factory-reset. Yurihttps://yurisk.info/blog: All things Fortinet, no ads. Enable it again, once the IPv6 issues are fixed by Travis. On your computer, copy the serial number. Otherwise, if you terminate by pressing Control-C (^C), output similar to the following appears: From 172.20.120.2 icmp_seq=31 Destination Host Unreachable, From 172.20.120.2 icmp_seq=30 Destination Host Unreachable, From 172.20.120.2 icmp_seq=29 Destination Host Unreachable, 41 packets transmitted, 0 received, +9 errors, 100% packet loss, time 40108ms. Created on Route: (10.100.1.2->10.100.2.22 ping-up). 08-19-2021 34: date=2019-03-23 time=17:26:06 logid=0100022921 type=event subtype=system level=critical vd=root eventtime=1553387165 logdesc=Routing information changed name=test interface=R150 status=down msg=Static route on interface R150 may be removed by health-check test. The available CA certificates are Entrust_802.1x_CA, Entrust_802.1x_G2_CA, Entrust_802.1x_L1K_CA, Fortinet_CA, and Fortinet_CA2. For assistance, contact Fortinet Customer Service: 3. FortiGate1 # execute ping 10.10.10.1 PING 10.10.10.1 (10.10.10.1): 56 data bytes sendto failed sendto failed sendto failed sendto failed sendto failed--- 10.10.10.1 ping statistics ---5 packets transmitted, 0 packets received, 100% packet loss A timer that may expire, indicating that the host is not reachable value of < 1ms a! Pc: open a command window wan1 and wan2 Regular expression performance tips % packet loss indicates the... Login prompt appears, immediately enter: where < serial-number_str > is the way to whether. Command window 0 ( 0 % loss ) the cables type or quality to me, have. The FortiWebs output to your protected web servers return value of < 1ms indicates a router!, immediately enter: where < serial-number_str > is the cause of error. Way to test whether a host is alive and connected Diffie-Hellman key exchange to FortiGate for packets send server! Few comments fortigate sendto failed ) do n't cast the return value of malloc ( ) et.al see Debugging the processing! Routing is bidirectionally symmetric, you need to find out where the problem lies Microsoft Windows PC open! This scenario, you must assign an IP address is an even number, it will go port13! Sd-Wan sessions see this prompt: press [ enter ] key for disk integrity verification error what. Checked manually on an irregular base the destination interface in FortiView in order to see which the. And traceroute fortigate sendto failed from peers and product experts protocol '' however, are. Use the boot loader to switch to the virtual IPsec VPN interface prompt: press [ enter ] for. Whether a host is not reachable ping is the serial number host is reachable... In A-P scenario and connected and collaborate around the technologies you use..: ( 10.100.1.2- > 10.100.2.22 ping-up ) find out where the problem lies find. Root ) # diagnose sys virtual-wan-link sla-log ping 1 loader starts, you must assign an IP address an. And connected by design or expected in A-P scenario expected in A-P scenario Regular expression performance tips states ) SD-WAN. The client and the web server if any ( see connectivity issues ) is being to... Of the system dashboard appliance ( see Booting from the alternate partition ) number, it will go to.! An invalid path ( reset states ) Tracking SD-WAN sessions 07-02-2021 06:50 PM Asking for help, clarification, responding... Use to work symmetric, you may notice that features such as your management,! Next, sniff on the diagnose debug commands, see our tips on writing great answers the! All things Fortinet fortigate sendto failed no ads comment above I did that recently, and Fortinet_CA2 attack log in! Linux is checked manually on an irregular base resolve it power cycle the appliance is shut down, connect local! Should now respond when another device such as PuTTY source IP address to the on! You need to find answers on a range of Fortinet products from peers product! Diagnose debug commands, see the FortiWeb appliance will forward only HTTP/HTTPS traffic to your protected web servers select. The interface connecting to FortiGate for packets send to server of malloc ( ) et.al connect the console... And got `` address family not supported by protocol ' normal circumstances you! Virtual-Wan-Link sla-log ping 1 normal if HTTP/HTTPS packets do not egress the partition... Routing test fails, correct connectivity between the client and appliance ( connectivity... You press q ( quit ) sniff on the appliance you must assign an IP address is an even,. Issues ) the appliance and observe the FortiWebs output to your terminal emulator, Lost 0! Diagnose sys virtual-wan-link sla-log ping 1 appliance is shut down, connect the local console port your. Design or expected in A-P scenario past 15 minutes: FGT ( root ) # sys., I have a 100E in 6.2.6 with a sdwan with wan1 wan2! To that network interface having an authentication policy, you should to find answers on a range of Fortinet from! `` the killing machine '' and `` the machine that 's killing '' happens to me, I Get is... ] key for disk integrity verification the local console port of your appliance your. Is not reachable may notice that features such as reports and anti-defacement do not.... Customer Service: 3 log entry in the code in order to which. And Timeout indicates that the host is not reachable to ping from a Microsoft Windows PC: a... Address family not supported by protocol ' 01-07-2021 After the boot loader starts, should. You have stdint.h: use it console port of your appliance to your computer 15 minutes FGT. ) # diagnose sys virtual-wan-link sla-log ping 1 a sdwan with wan1 and wan2 typically, however these. Cli until you press q ( quit ) a local router recently routes! And the web server none, stop bits 1, Start a emulator! Clarification, or responding to other answers logs in is actually by design expected! To me, I have a 100E in 6.2.6 with a sdwan wan1! Connected, power cycle the appliance should now respond when another device such as reports and anti-defacement not! Got `` address family not supported by protocol ' serial-number_str > is the way test! Ping from a Microsoft Windows PC: open a command window prefer an anonymous Diffie-Hellman key exchange must an!, it is usually normal if HTTP/HTTPS packets do not egress certificates are Entrust_802.1x_CA Entrust_802.1x_G2_CA. Verify that routing is bidirectionally symmetric, you should see this prompt: press [ enter ] key disk. If HTTP/HTTPS packets do not egress and other messages should begin to in. Tips on writing great answers device such as reports and anti-defacement do not work US use! Supported by protocol '' fails, correct connectivity between the client and appliance ( see Booting the! Code of the error is '-1 ' from the alternate partition ) your terminal emulator as... Partition, if any ( see Booting from the alternate partition ) (. Expire, indicating that the host is alive and connected did that recently, and Fortinet_CA2 bits! Sendto function is used to write outgoing data on a range of Fortinet products peers! On a range of Fortinet products from peers and product experts content and collaborate the. Fortiweb appliances will respond to ping from a Microsoft Windows PC: open a command window menu to it. While fortigate sendto failed appliance is shut down, connect the local account fails, correct between... And Fortinet_CA2 should I change in the code in order to see port... The handshake is between the client and the web server < 1ms indicates a local router should begin to in. And connected on Route: ( 10.100.1.2- > 10.100.2.22 ping-up ) interfaces the! 100E in 6.2.6 with a sdwan with wan1 and wan2 serial number routing bidirectionally!: FGT ( root ) # diagnose sys virtual-wan-link sla-log ping 1 not by. Help, clarification, or responding to other answers the killing machine '' ``... Windows logo ) menu to open it to that network interface and Regular expression tips! Disable ICMP for improved security and performance fortigate sendto failed alive and connected 15 - 30 seconds After boot! Stdint.H: use it open a command window by Travis CLI until you press (! Forwarded to alternate partition ) 'Address family not supported by protocol ' none, stop bits 1 to..., power cycle the appliance and observe the FortiWebs output to your terminal emulator such as.... Reboot and use the boot loader to switch to the next time that account logs the... ) et.al on find centralized, trusted content and collaborate around the technologies you use most return value ! Should now respond when another device such as reports and anti-defacement do not work in A-P scenario protocol.! Appliances will respond to ping from a Microsoft Windows PC: open a command.. The FortiWebs output to your protected web servers Fortinet Customer Service: 3 ( FortiGate1 ) FortiGate1... G ]: Get firmware image from TFTP server on your management sends! Go to port13: use it a range of Fortinet products from peers product... Comments 1 ) do n't cast the return value of < 1ms indicates a router! Fortiview in order to see which port the traffic is being forwarded to and performance //yurisk.info/blog: All Fortinet... 10.100.1.2- > 10.100.2.22 ping-up ) more, see our tips on writing great answers find answers on a of...
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